Non-Masking SMS is a type of SMS service where messages are sent using a numeric sender ID instead of a brand or company name. The sender appears as a mobile number or a system-generated virtual number, rather than a customized text name.
In Non-Masking SMS, the recipient sees a phone number as the sender. In some cases, the recipient can reply directly to the message, making it suitable for two-way communication. This type of SMS does not require sender-name approval, which allows faster setup compared to Masking SMS.
Fast, reliable, and high-throughput message delivery, widely used in Bangladesh
More cost-effective compared to Masking SMS
Uses a numeric sender ID for quick and hassle-free activation
No sender name approval required
Supported and accepted by all local mobile network operators
Maintains a high delivery success rate, even during peak traffic periods
Suitable for promotions, OTPs, alerts, and transactional messages
Supports two-way communication, allowing recipients to reply
Ideal for surveys, feedback collection, and interactive messaging
Suitable for reminders, confirmations, and general notifications
Compliant with regulatory guidelines when used for legitimate purposes
Non-Masking SMS must comply with BTRC regulations and content guidelines. While sender-ID approval is not required, all messages must follow applicable laws, avoid restricted content, and be sent for legitimate purposes.
SMS messages are typically delivered within a few seconds. Delivery time may vary depending on mobile operator routing, network conditions, and recipient availability.
Yes. The SMS platform provides real-time delivery reports, including Delivered, Pending, and Undelivered statuses. Detailed usage, transaction history, and downloadable reports are available via the Reporting dashboard.
Both online and offline payment methods are supported. Online options include bKash, Rocket, Nagad, DBBL Mobile Banking, and bank transfer. Offline payments may be made in person at our office, subject to confirmation.
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